1. Exchange Policy
Visual Print offers exchanges for products that are defective or damaged. Requests for exchanges must be made within 7 days of delivery. The product must be unused and in its original packaging.
2. Return Policy
Returns are accepted within 7 days of delivery for damaged or defective items. To initiate a return:
- Contact us at info@visualprint.in with your order details.
- The return shipping cost will be borne by the customer unless the item was delivered damaged or incorrect.
- Once the returned product is inspected and approved, you will receive either a replacement or a refund as per your request.
3. Cancellation Policy
You can cancel your order within 24 hours of placing it by contacting us at info@visualprint.in or calling 091312 08195. Orders cannot be canceled once they have been dispatched.
4. Non-Returnable Items
Customized products, bulk orders, and special designs are non-returnable and non-exchangeable unless there is a manufacturing defect.
For any questions regarding exchanges, returns, or cancellations, contact us at info@visualprint.in or 091312 08195.